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How to Contact the DHL Call Center for Complaints
Is there a problem with your package or package? The existence of a DHL call center will certainly solve several types of problems that are possessed. The existence of a call center or customer service itself is actually very important because it can help the users of the forwarding service who are experiencing various types of problems.
Along with the development of the world of technology and the Internet, the world of buying and selling has also experienced quite a drastic development . This is evidenced by the growing number of online buying and selling enthusiasts in Indonesia. The existence of e-commerce is also increasing to make it easier for consumers to find the goods they want.
In addition, the existence of forwarding services cannot be separated from the online business. Thanks to the existence of a cargo transport service , it will make the work easier and faster. Online entrepreneurs don’t need to ship their own products or ship as well as abroad. This way, you can focus more on developing your business for the better.
There are many DHL call center forwarding services in Indonesia that offer their own advantages and disadvantages. One of the most popular freight forwarders is DHL express. Where it is an option for many people, especially those who send goods to or from foreign countries easily and quickly.
Considering that you will not ship products or packages yourself, the existence of DHL is really very important because it can solve all problems. Keep in mind that various risks often occur, such as getting lost, damaged, or not immediately reaching your destination. To find clear information, you can contact the call center directly.
DHL, a provider of fast parcel delivery services at a glance
Before you know how to contact the DHL call center, do you know a glimpse of this expedition? DHL (Dalsey, Hillblom and Lynn) is a provider of delivery services for goods, parcels or express mail that are still part of DHL post deutsche. According to this business, each year it will deliver more than 1 billion packages per year.
The company was founded in the United States precisely in 1969. It began to develop the services offered worldwide in the 1970s. In 1979, the service expanded its network to the Hawaiian Islands through DHL air cargo . This is an inter-island service where it already uses 2 units of DC-3 aircraft and 4 units of DC-6 aircraft .
Until finally, the company was bought by Deutsche Post precisely in 1998 and finally owned the majority of DHL shares in 2001. At the end of 2002, it turned out that Deutsche Post had acquired all the shares of DHM and then merged DHL into some of its postal divisions.
The DHL name eventually developed into several divisions, such as DHL global forwarding, DHL supply chain, DHL freight and DHL global Mail. In 2002, DHL finally introduced a new logo and color scheme, namely red and yellow. With the new logo, it makes the service of the delivery service provider look fresher.
Then, in 2013, the freight forwarding company finally opened a new global hub developed and improved at Northern Kentucky Airport. So far, this messaging service is growing, including in several Asian countries.
How to Contact the DHL Call Center
Filing a complaint about your package sent by this shipping service is indeed one way to get clarity. As explained above, various types of problems in the world of expeditions, especially between islands and countries, are in fact very similar to cases of loss and damage.
It’s not just you, it’s not clear how far your package has gone is sometimes a problem for most people. But you don’t need to worry, because the presence of this call center can solve your problems quickly. Unfortunately, not everyone knows how to contact them.
Contacting a DHL call center to file your own complaint is surprisingly easy to do. You can call directly 6221-7917-3333 or 021 7 917 3333. For the call center services of this delivery company will be open for 24 hours. This way, users don’t have to worry about when is the most appropriate time to file a complaint.
Before you go through a complaint process, be sure to prepare some required documents, such as sender name, recipient name, phone number, destination address, and receipt number. If so, you can contact the dispatch service’s call center directly. Be sure to make a clear and detailed complaint.
File a complaint or grievance through the website
In addition to being able to make complaints or complaints through the DHL call center directly, you can also make complaints through its website. Users can go directly to the www page. DHL co.id/exp-id/pusat_layanan/hubungi_ekspres.html to make a complaint report.
If you have successfully entered the page, the DHL call center will ask you to complete the relevant form or file a complaint. There are several pieces of information you need to fill in, such as name, email, zip code, user account number, location, and phone number. Be sure to enter the correct and valid details.
The headquarters of the official Express expedition in Indonesia is located at Jalan MT Haryono Kav 68-60 South Jakarta. If you want more information, you can go directly to the office.
Just like filing a complaint over the phone, you may need to prepare some important documents. Make sure customers wait patiently for a response. Given the large number of people who make complaints through the DHL call center as well.
Advantages of using DHL services
As explained above, the expedition gait of this company itself is unquestionable. This can be seen in the various advantages offered by the company. These are some of the advantages of the shipping service.
- Have the best service
The express service of this company is unquestionable because each service is always the best. There are several types of services that can be adapted to the needs of users, such as delivery services of domestic and foreign goods to remote areas.
- Availability of a wide range of packaging options
Another advantage of this freight forwarding company is the availability of a variety of packaging options that can be adapted to the needs of each user, such as brochures, junior jumbo boxes, large boxes, jumbo boxes, packing list bags, express paddles and There are many more.
- Have a very wide network
This shipping service provider also has an extensive network spanning Europe, Asia and Africa. With an extensive network, it will help you in shipping goods.
In fact, the stock of goods delivery services is increasing in Indonesia, where each offers different facilities and services. For those of you who have package-related issues, contact a DHL call center immediately to provide you with the best solution.